Photometrics Support

Get the support you need, all in one convenient place. Download software, check status of your Service Order or get the latest computer specifications for your Photometrics camera.

• Download the Photometrics FAQs for a collection of common solutions
  

To purchase accessories, upgrade software, or for assistance with the technical aspects of your camera, contact our Technical Support team. Submit an online request or initiate a chat session with one of our engineers. You can also email Technical Support or call +1.800.874.9789.

• Product Registration
  Register your camera to ensure expedited customer service when you need it.
• Software Downloads
  Get the latest downloads that are applicable to your camera setup.
• Legacy Downloads
  Download legacy drivers and software, along with release notes and more.
• Camera Updates
  Access the most current published updates for your Photometrics cameras.
• Computer Specifications
  Maximize your camera performance with these recommended specifications.
• Customer Service Survey
  Provide feedback to help us improve service, support and product development.
• Extended Warranty
  Learn more about the benefits of our Extended Protection Guarantee.
• Service Status Request
  Contact us for status of your Service Request Order (SRO).