Contact Photometrics Technical Support

Please use the form below to send a question directly to our support engineers. If you feel that your issue is of an urgent nature, please contact support using the one of the methods listed to the left.

NOTE: *indicates required fields.

Primary Contact Information
Title	Dr. Mr. Ms. Mrs.
First Name*
Last Name*
Job Title
Organization*
Address
City
Province/State
Postal/Zip Code
Country

How can we reach you?*
Phone
E-Mail
Please select a preferred contact method Email Phone

Product Information


Product Serial Number*
Product Name*
Product CCD Type*
Product Cooling*

System Information

Computer Type*
Operating System*
Computer Manufacturer
Computer Model
Processor Type
Processor Speed
Installed Memory

Problem Information

Please describe the problem that you are experiencing.*

Is there any other equipment that could be related to this problem?
(i.e. Software, Other Hardware, etc.)

Do you have any other information that might help our engineers diagnose your problem?
(i.e. You have recently added new hardware/software since the problem arose.)