Support

PRODUCT SUPPORT

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Extended Warranty



SOFTWARE DOWNLOADS

Download software, software upgrades, and drivers for your system by using the menu above, or view Software Downloads index.

Photometrics Camera support for Windows 64bit:
Currently supporting IEEE1394 cameras

Coming soon:
64bit support for non-IEEE 1394 cameras

Select software and hit GO to execute the download.




EXTENDED WARRANTY

A Photometrics Extended Warranty provides a comprehensive support umbrella to maximize equipment productivity, including training, equipment maintenance, rapid response and loaner equipment. More...




CUSTOMER SERVICE SURVEY

We recognize that your decision in choosing a camera provider is important. To help us continually improve our products and support, we’d like to hear from you.

We invite you to participate in our Customer Service feedback survey. Your responses help us set priorities , enhance the value of our products and services and merit your continued business and willingness to recommend us to others. Your responses are kept private and confidential.




SERVICE REQUEST ORDER

SRO Status




ONLINE SUPPORT

WebEx technology allows Photometrics to provide camera diagnostics and support via the internet!

Email us at pmcservice@photometrics.com to schedule a WebEx session, obtain pricing details, or learn more about this service.

webex




CONTACT OUR SUPPORT TEAM

Please submit our Technical Support Contact form for first-line support.

webex



Contact Your Imaging Expert