Photometrics is focused on exceeding your expectations. When you purchase a Photometrics camera, you have the confidence of knowing your purchase is backed by one of the industry's leading Warranty Plans, and your camera meets the standards of our Product Quality Policy. Ask about our retired Photometrics demonstration cameras that are also available for purchase and backed by these same guarantees.
Every Photometrics camera purchase includes a Standard Protection Guarantee that includes parts and labor, for a minimum of one full year from the date of purchase. The Evolve 512 Delta, Evolve 512. Evolve 128 and CoolSNAP MYO include a two full year Protection Guarantee. This Standard Protection Guarantee is applicable to both new and refurbished equipment purchases.
In addition to the Standard Protection Guarantee, Photometrics offers extended Protection on all of its cameras. The Extended Protection Guarantee includes parts and labor, and is available as a three-year package.
When you purchase an Extended Protection Guarantee from Photometrics, you are assured fast response times with our commitment to minimizing down times.
Photometrics also offers on-site training as well as online operational training programs. These programs are designed to get you up and running with your new camera quickly and efficiently.
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Below are official announcements from the Photometrics Support Team.
The Photometrics Media Center is an online video resource that features training videos on a variety of topics. Realize all the benefits of your camera. From camera installation and calculators, to software and general operation, browse for categories that are of interest to you!
Due to rapid advancement of computer CPU architectures and operating system updates, Photometrics tests and qualifies each of its cameras on the industry's most current computer platforms.
This following outlines the computers Photometrics has found to maximize scientific camera performance and those that are not recommended due to found performance issues.
Photometrics has found the following Dell products provide high reliability for microscopy computer systems:
Photometrics camera user manuals are available for both current and legacy cameras. These files are provided as PDFs which require Adobe Acrobat Reader. Download PDF Reader for Free.